As a part of the digital transformation journey at City of Boroondara, CRM Partners engaged to assist the digital team in formulating a road map for Microsoft Dynamics CRM and defining its role as a technology enabler to meet the council objective (Single view of a customer).
CRM Partners have expert knowledge in the specific needs of your industry and understand that every business is different. With expert knowledge and experience in Healthcare, Insurance and Local Government. CRM Partners deliver customised solutions, tailored to the unique needs of your business.
City of Boroondara
Two months and ten days. This is how long Bruce Baehnisch and his team at Loddon Mallee Murray Medicare Local had between the moment they realised they were successful in winning the tender for the Murray PHN (a Primary Health Network) in Victoria, to when the organisation needed to be fully operational.
BRI needed a solution for managing finance, operations, human resources and case management for participants. An integrated solution with the vision of improving their internal processes to increase profitability and meet reporting (financial and support) requirements for NDIS roll out across 3 sites.
The BIG Issue were growing rapidly and wanted help in formulating a Cloud IT strategy to allign with their business requirements. Analysis of the business resulted in development of a range of options for implementation of online technologies for the short to medium period to enhance productivity and data security.
Department of Education and Training
Audit of a solution that was designed for TSSP (Technical Support for School Program) and NTP (Notebook for Teachers and Principals) using Microsoft Dynamics CRM and SharePoint. The outcome of the engagement recommended options based on business requirements and a fit gap analysis.
Good Shepherd Microfinance
A health check of Project Shorn that included a solution that was designed on Microsoft Dynamics CRM for managing contracts, programs, funding and client loan applications. The outcomes resulted in options based on understanding the business requirements and a gap analysis of the solution.
ValidAir Sciences operate in all capital cities across Australia. Most of the employees are mobile and work on customer sites. Access to customer information and documentation was critical. In order to improve productivity CRM Partners were engaged to implement a cloud solution including Office 365.
The Boongalla Group
The company has been providing specialised cleaning, remediation, and filtration to the HVAC & R (Heating, Ventilation, Air Conditioning and Refrigeration) industry, Healthcare industry, Education industry and Insurance associations. CRM partners was engaged in implementing cloud services that included Microsoft Dynamics CRM for Job management and Office 365, Windows Intune and SharePoint Intranet portal.