The government is implementing a Customer Directed Care (CDC) approach to health in general, the Aged Care and Disability sectors are on a journey of transition to a 'user pays' style model and a competitive market.

In this competitive market, our solution enables healthcare service organisations to stand out from their competitors, maintain client numbers and support financial viability, while providing better care.

CUSTOMER STORY - AGED CARE

CaSPA Care is a community residential home that are focused on providing range of services and care to older frail adults and their families in the city of Port Phillip in Victoria. We transitioned the organisation from paper to digital.

  • Access to documents on any device
  • Care staff were able to provide more care time
  • No archiving of paper
  • All care staff had access to emails for memos and payslips

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CUSTOMER STORY - DISABILITY

BRI needed an integrated solution for managing finance, operations, human resources and case management for 135 participants across 3 sites. The solution helped BRI achieve the following:

  • Report on participant outcomes
  • Maintain regulatory standards
  • Transition from paper to digital
  • Real-time visibility on sales and processes
  • Automated time-sheet capture

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