DISABILITY CLIENT MANAGEMENT

A complete cloud solution that focuses on providing support to the clients. The added efficiencies allow disability service providers to redirect resources from administrative tasks to client support.

CRMP Solution for Disability

Our base solution includes Enquiry Management, Support Plans and NDIS Reporting, Marketing, Contact & Account Management with:

Support Plans, Goals & Assessments records and Outcome reporting framework
Real time reporting and dashboards
Business Process management tools and controls
Workflows programmed to trigger automated email notifications and creation of new tasks
Recording of all customer interactions including phone calls, tasks, activities and appointments in one location
Scan and upload documents to SharePoint

Additional modules include:

Service agreements
Moblity for community care
Feedback and incident management
Resource scheduling
Time-sheet capture
Self-service portal
Intranet site for internal staff collaboration.

View Customer Story

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