BUSINESS OUTCOMES

A complete end-to-end claims management solution that allows an organisation to meet their service level agreements and satisfy customers with a professional service.

  • Job management
  • Manage services
  • Manage resource allocations (people and assets)
  • Report on utilisation
  • Manage compliance
  • Claims insight for future reference

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CUSTOMER STORY

AMTEC Cleaning & Restoration Pty Ltd (AMTEC) is a medium size business focused on delivery of cleaning and restoration services for customers of large insurance companies in Victoria.

The implementation of a cloud solution resulted in a range of benefits for AMTEC:

  • Increased operational productivity
  • Streamlined monthly reporting process
  • Increased visibility of operational activities
  • Improved data integrity and "single source of truth for claims"
  • Improved tactical and strategic decision making
  • Comply to Insurance companys' service charter

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